TERMS OF SERVICE
Effective Date: March 1, 2025

1. Acceptance of Terms
By booking services with Rosito Services, you agree to these legally binding terms.

2. Services Provided

• Emergency Repairs: 24/7 availability for electrical, plumbing, or carpentry emergencies (e.g., power outages, burst pipes).

• Standard Repairs: Scheduled appointments for non-urgent issues.

• Warranty Work: 30-day warranty on labor; parts warranties vary by manufacturer.

3. Pricing & Payment

• Estimates: Free initial diagnostics for emergencies; $49 fee waived if service is booked.

• Payment Methods: Credit/debit cards, cash, or bank transfers.

• Late Fees: 1.5% monthly interest on overdue balances.

4. Cancellation & Rescheduling

• Cancellation >24 Hours: Full refund.

• Cancellation <24 Hours: $50 fee.

• No-Show: Full service charge.

5. Liability

• Our Responsibility: Limited to the cost of services rendered. We are not liable for:

  • Pre-existing conditions (e.g., outdated wiring discovered during repairs).

  • Damages caused by unauthorized DIY repairs after our service.

• Your Responsibility: Disclose all relevant property details (e.g., asbestos, mold).

6. Emergency Service Protocol

• Response Time: 45-minute average (traffic/weather exceptions apply).

• After-Hours Surcharge: $75 for services between 10 PM – 6 AM.

7. Dispute Resolution

• Mediation: Mandatory 30-day negotiation period before litigation.

• Governing Law: Disputes resolved under California law in Los Angeles County courts.

8. Modifications
We may update these terms; continued use after changes implies acceptance.

Contact:
For disputes or questions: contact@rositoservices.com